Frequently asked questions

We provide different methods of payment, you can use your credit /Debit card to pay online or you can select cash on delivery (COD) and pay when your order arrive to you.

The prices in our webstore include VAT.

You must be a registered user to track your order online; you can track your order by accessing your account and order history. You can also check the status of your order by calling us.

WHEN YOUR ORDER LEAVES OUR WAREHOUSE, WE’LL EMAIL YOU WITH A TRACKING NUMBER SO YOU CAN FOLLOW ITS JOURNEY THROUGH THE COURIER'S WEBSITE.

If you have any doubts regarding delivery, do not hesitate to contact our Customer Service Department or via the e-mail address

CONTACT A MEMBER OF OUR CUSTOMER SERVICES TEAM WHERE AN ADVISOR WILL BE HAPPY TO HELP.

IF YOU NEED TO RETURN SOMETHING, MAKE SURE ALL THE TAGS ARE ON, AND THE ITEM IS EXACTLY AS YOU RECEIVED IT. YOU NEED TO GET IT BACK TO US WITHIN 14 DAYS FROM THE DATE ON YOUR DISPATCH NOTE.PLEASE FOLLOW THE BELOW PROCESS FOR RETURNING YOUR ITEM TO US:

1 - RE-PACK THE ITEM IN ITS ORIGINAL PACKAGING WITH LABELS AND TAGS STILL ATTACHED.

2 - SECURELY ATTACH THE ORIGINAL DELIVERY LABEL TO YOUR ITEM.

You will find more information about the product’s fabric on the product detail page. If you have any additional questions, please feel free to contact Customer Service.

Yes, you can remove any product that you do not want from your shopping cart providing your order has not been processed

Yes, you can modify your order as long as it has not been processed. If you wish to modify it after it has been processed, contact us using the "Contact form" section of our website or through our Customer Service Department